Customer Comments

If you want to know what some of our existing customers think of our services, then please take a look at some of the comments they've sent us recently as displayed below. If you'd like to add your comments, then please complete the short submission form at the bottom of this page.

Name: Chip KawalsinghDate Submitted: 02-02-2012Comment No. 15
Title: Great Advice, Thanks 
Comments: Customer Comment : Thanks Tony for the great advice recently when treating one of my Koi for a mouth infection. 5 days later totally cleared up! It’s great having someone like yourself who knows what they are talking about and works with impeccable character and integrity. Your advice and experience is second to none!

Name: Michael WildashDate Submitted: 05-09-2011Comment No. 14
Title: The Right Medication 
Comments: Had a Serious Bacterial Outbreak following fish being held in Pool during new Pond Build. Tried everything and then some. Had other "Local Experts" visit making suggestions and recommendations, but nothing helped and lost a couple of fish whilst watching others go down hill. One phone call to Tony and after a brief chat and some excellent advice, have sourced the right medications and all the fish are on the mend. Thanks Again Tony - you're a Life Saver!!!

Name: NicolasDate Submitted: 05-06-2011Comment No. 13
Title: Less is more 
Comments: Could not let this moment pass without a very big thankyou for the amazing Showa you delivered last Saturday. She is as beautiful as you described and has such presence gliding around the pond. Following your advice and getting rid of the lesser quality fish, my pond has been transformed and my interest in the hobby has truly been boosted. I have just connected my auto-feeder you repaired and will now sit back and watch'em grow. Cheers.

Name: Gerry Hopkinson (PB)Date Submitted: 13-04-2011Comment No. 12
Title: Pond Enlargment & Koi health 
Comments: What a fabulous job Tony did in enlarging my pond and replumbing the whole system. He, his brother and other workers dug out many tons of thick wet clay and tramped it all up 30 odd steps to the skip. It rained every day but never did they stop for more than the briefest of moans. Really great guys who I will not hesitate to recommend to others. Tony is a very caring guy who loves his ( and my ) fish. So gentle in administering the usual medications on sore and damaged bodies, knowledgeable in understanding their needs. A thoroughly nice guy.

Name: Natalie HawkesDate Submitted: 06-04-2011Comment No. 11
Title: New house New pond 
Comments: After buying our new house which included a Koi pond we were out of our comfort zone. I can honestly say that i would have been totally lost without Tony. Thank you so much for all your help, support and advice - I have learnt so much since your first visit and feel so much more confident in the ongoing care for our beautiful Koi - The fish even seem happier so everyone is happy!!! Many Thanks again - Highly recommended

Name: Mike WildashDate Submitted: 28-03-2011Comment No. 10
Title: New Koi 
Comments: Just wanted to say a Massive Thankyou for the exquisite additions to my Koi Collection. Both myself and my wife really are over the moon as to their quality, condition and SIZE!!! The advise and help in getting them delivered in a way that suited me was really appreciated. Hope to keep developing my Pond and know I can ask and trust the advise offered from Tony.

Name: Mr. WarrenDate Submitted: 28-03-2011Comment No. 9
Title: Bacterial Outbreak 
Comments: Had a terrible bacterial outbreak which was causing havoc to my pond. I got Tony in to help me out and was very pleased with the results. He has enalbled me to got on top of the problem and the fish are now on the mend. I would recommend Tony if anyone else has the misfortune to be in the same situation that I found myself in.

Name: JayDate Submitted: 30-11-2010Comment No. 8
Title: Japan dvd 
Comments: Nice work on the blog, it was a fantastic read and you had me hooked online waiting for the next update. The dvd is also excellent and great insight to the farms. I have to be honest they certainly were an eye opener when you consider the standard of facility in the uk. I assumed they would be spotess and very well set up considering the price of the koi, And trust you to be armed with a camera outside the toilets Well done, great work and now you have leaved me desperate to visit myself J

Name: Brent WilkinsonDate Submitted: 02-07-2010Comment No. 7
Title: Extremes 
Comments: Tony has looked after my pond 'extremes' for the last 18 months or so. It's great, as he takes care of the fish and pond when we are away (fairly frequent) as well as the pond condition challenges. Knows what he is doing with all the fish and the equipment and I've learned a lot. Highly recommended.

Name: Mrs J SimmondsDate Submitted: 10-06-2010Comment No. 6
Title: Health issues 
Comments: Customer Comment : knew something wasn't right with our fish; our pond maintenance guys seemed unable to get it sorted, but Tony came along, carefully examined the fish, discovered flukes, dealt with the problem promptly, came back to check and retest, now we have perfect fish and perfect water - he is a star. thanks Tony.

Name: Kevin BlancDate Submitted: 05-06-2010Comment No. 5
Title:  
Comments: Good at his job, knows his stuff ,, doesnt overcharge. invent a fab solution to my filter problem, water is great now thanks for all you have done for me tony,from kev

Name: Jamie FootDate Submitted: 07-11-2009Comment No. 4
Title: New build and after care 
Comments: Thanks for all your advice during my pond build. I am very pleased I followed your advice as the entire pond is a dream. In addition I am very grateful for the weekly water tests. I would recomend this service to any koi keeper, it is total pease of mind. Cheers Jamie. PS The big Sanke is doing very well, please let me know when you have more fish available

Name: Ian ClarkeDate Submitted: 25-10-2009Comment No. 3
Title: Retro-fitting sieve 
Comments: Tony did an excellent job of retro-fitting a Cetus Sieve into my Nexus filter system setup on my Koi pond. Highly recommended for all his expertise and hard work, plus helpful advice offered.

Name: Name: Nick RustDate Submitted: 15-06-2009Comment No. 2
Title: Plumbing upgrade Filter improvements 
Comments: Thanks so much Tony for configuring the pipework in my overstocked plantroom in the way you have. I am amazed at how you engineered the solution and so grateful that you did. Many thanks Nick Rust

Name: Charles&Gill ConwayDate Submitted: 11-05-2009Comment No. 1
Title: Complete pond clean 
Comments: I just wanted to say thanks for all the hard work on our pond and for the two new fish ,both of which have settled in very well, "Marina " as she is known as is so big I'm certain she can be seen from space !! Best wishes to you and the family ,from Gill

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